Shipping policy

1. Shipping Timeframes

At Musa Shops, we are dedicated to providing you with a seamless shopping experience. Our shipping policy outlines the timeframes within which you can expect to receive your orders. Please note that all shipping times are in business days (Monday to Friday, excluding weekends and holidays).

2. Shipping Options

We offer the following shipping options:

  • Standard Shipping: Your order will be delivered within a range of 5 to 7 business days.
  • Expedited Shipping: For faster delivery, choose our expedited shipping option, which will ensure your order arrives within 2 to 4 business days.

3. Order Processing

Please allow 1 to 2 business days for order processing before your order is shipped. During peak seasons or special promotions, processing times may be slightly longer due to higher order volumes.

4. Tracking Your Order

Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information. This will allow you to monitor the progress of your delivery and estimate its arrival date.

5. Shipping Costs

Shipping costs are calculated based on your chosen shipping option and the destination of your order. The exact shipping cost will be displayed during the checkout process before you finalize your purchase.

6. International Shipping

At this time, we only offer shipping within the United States. We do not currently ship internationally.

7. Delays and Exceptions

While we strive to deliver your orders within the specified timeframes, there may be instances of unexpected delays due to factors beyond our control, such as weather conditions, carrier issues, or other unforeseen circumstances. In such cases, we will do our best to keep you informed and updated on the status of your order.

8. Change of Shipping Address

If you need to change the shipping address for your order after it has been placed, please contact our customer support as soon as possible. We will make every effort to accommodate your request, but please note that changes to the shipping address may cause delays in delivery.

9. Contact Us

If you have any questions or concerns about our shipping policy, please feel free to reach out to our customer support team at:

 

We may update this shipping policy from time to time. The most recent version will be posted on our website, and the effective date will reflect the latest revision.

Thank you for shopping with Musa Shops